物流政策

<h1>Shipping Policy — The Crest Vault</h1><p><strong>Effective Date:</strong> June 1, 2026</p><h2>Processing Time</h2><p>All orders are processed within <strong>1–2 business days</strong> after payment confirmation.</p><p>Orders placed on weekends or holidays are processed the next business day.</p><h2>US Shipping</h2><table><thead><tr><th>Service</th><th>Carrier</th><th>Estimated Delivery</th><th>Cost</th></tr></thead><tbody><tr><td>Standard</td><td>FedEx / UPS</td><td>2–4 business days</td><td>Free on orders over $500</td></tr><tr><td>Express</td><td>FedEx Overnight</td><td>1 business day</td><td>$35</td></tr></tbody></table><p>All US shipments are <strong>fully insured</strong> for the purchase value.</p><h2>International Shipping</h2><table><thead><tr><th>Region</th><th>Carrier</th><th>Estimated Delivery</th><th>Cost</th></tr></thead><tbody><tr><td>Europe</td><td>DHL Express</td><td>3–5 business days</td><td>$45</td></tr><tr><td>Canada</td><td>DHL Express</td><td>3–5 business days</td><td>$35</td></tr><tr><td>Asia Pacific</td><td>DHL Express</td><td>5–8 business days</td><td>$55</td></tr><tr><td>Rest of World</td><td>DHL Express</td><td>7–12 business days</td><td>$65</td></tr></tbody></table><p>All international shipments are <strong>fully insured</strong>. Import duties and taxes are the buyer's responsibility.</p><h2>Packaging</h2><p>Every order is packaged with care:</p><ul><li>Dust bag (if included with the item)</li><li>Acid-free tissue wrap</li><li>Rigid outer box</li><li>Tamper-evident seal</li><li>Authentication certificate inside</li></ul><h2>Tracking</h2><p>A tracking number is emailed upon shipment. You can track your order via the carrier's website or through our Aftership tracking page.</p><h2>Lost or Damaged Shipments</h2><p>All shipments are fully insured. If your order arrives damaged or is lost in transit, contact us at <strong>shipping@thecrestvault.com</strong> within 3 days of the expected delivery date and we will file a claim on your behalf.</p><h2>Contact</h2><p>Email: shipping@thecrestvault.com</p>