01
Source Review
We screen the seller, item history, photos, and supporting documents before accepting inventory.
Authentication
Authenticity first. Evidence before shipment.
Authentication & Quality Control
Every Hermès, Chanel, Louis Vuitton, and Dior bag is inspected before we buy it, reviewed again before shipment, and supported by third-party documentation whenever the item is eligible for provider review.
Focused inventory
We only handle select luxury bags from four core maisons.
Two-stage review
Every item is checked at intake and again before shipment.
Third-party support
Entrupy, CheckCheck, and Legitmark are used as independent review layers.
Reports included
Customers receive applicable authentication or quality documentation before dispatch.
Our Standard: No Unresolved Authenticity Concerns
Luxury resale should be built on evidence, not broad promises. The Crest Vault does not list first and verify later. Each bag must clear our internal intake review before it becomes available for sale.
If an item has conflicting authenticity markers, unclear documentation, severe condition issues, or any concern we cannot resolve with confidence, we decline it. A smaller catalog is intentional: we would rather sell fewer pieces than dilute trust.
Five-Step Authentication Workflow
02
Physical Inspection
Our team reviews construction, materials, hardware, identifiers, condition, function, and accessories.
03
Third-Party Review
Eligible items are submitted to Entrupy, CheckCheck, and/or Legitmark for additional authentication support.
04
Pre-Shipment Check
Before dispatch, the exact item is reviewed again against listing photos, condition notes, and report details.
05
Evidence Sent
We provide applicable certificate, report, reference, and shipping documentation before the order leaves us.
Independent Review Partners
We use third-party authentication providers as additional evidence layers. The exact provider combination may vary by brand, model, material, provider eligibility, and the most appropriate review method for the specific item.
Entrupy
Entrupy supports luxury authentication through AI-powered image analysis and high-resolution visual review for eligible handbags and leather goods.
CheckCheck
CheckCheck provides expert-led authentication workflows and digital certificate support, adding another review layer to item-specific documentation.
Legitmark
Legitmark offers human expert authentication and shareable certificate or reasoning-report support for eligible luxury goods.
What You Receive With Your Order
Before shipment, we provide authentication or quality documentation from any two of Entrupy, CheckCheck, and Legitmark where applicable to the specific product.
Third-party result
Certificate, report, verification result, or provider reference when issued by the service.
Item-linked photos
Documentation connected to the exact bag being shipped, not a generic model reference.
Condition notes
Visible wear, structure, hardware, interior, odor, accessories, and packaging details where relevant.
Insured shipment record
Complimentary insured shipping, tracking details, and signature handling where appropriate.
When We Decline an Item
We do not accept every bag offered to us. Items may be declined for unresolved authenticity concerns, inconsistent identifiers, altered construction, missing critical details, severe odor, undisclosed repairs, or condition issues that do not meet our boutique standard.
If You Have a Concern
Contact us with your order number, concern, and clear photos. We will review the listing record, intake notes, third-party documentation, and shipment record. If needed, we may arrange an additional review path for the item.
Email: support@thecrestvault.com
Entrupy, CheckCheck, and Legitmark names and marks belong to their respective owners. The Crest Vault uses these names only to identify third-party authentication and quality-control services. The Crest Vault is an independent pre-owned luxury reseller and is not affiliated with, authorized by, or endorsed by Hermès, Chanel, Louis Vuitton, Dior, Entrupy, CheckCheck, Legitmark, or their parent companies unless expressly stated in writing. Third-party results are item-specific and depend on each provider's process, availability, and eligibility requirements.